Our Refund and Return Policy is designed to be as straightforward and high-caliber as our products.
Effective Date: March 26, 2026
At Caliber Motivation, we take pride in delivering high-quality digital and print-on-demand products. Please review our policy carefully before making a purchase.
Our Refund and Return Policy for Digital Products
All digital downloads, including printable affirmation cards and future downloadable products, are non-refundable once the file has been delivered or accessed.
Due to the nature of digital content, we cannot offer returns, exchanges, or refunds after purchase.
If you experience any technical issues accessing your files, please contact us at:
support@calibermotivationco.com
We will gladly assist you.
Our Refund and Return Policy for Print-on-Demand Products
Our physical products (including journals and future merchandise) are made to order.
Because each item is produced specifically for you, we do not accept returns or exchanges for:
- Change of mind
- Incorrect size selection
- Buyer’s remorse
However, if your item arrives:
- Damaged
- Defective
- Misprinted
Please contact us within 7 days of delivery of your order with:
If approved, we will arrange a replacement at no additional cost.
Information Regarding Our Refund and Return Policy
To provide the best service, we follow a specific process for all other eligible returns:
- Returns: You have 30 days from the date of purchase to return an eligible item.
- Free Shipping: We offer Free Shipping on our products, but customers are responsible for return shipping costs. We recommend using USPS.com for reliable tracking.
How to Start a Return
If you need to initiate a return under this Refund and Return Policy, please email our support team. We focus on discipline and integrity in our business to ensure a high-caliber experience for you.
If a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your financial institution.
Contact Us
For any questions regarding your order or this policy, please contact:
support@calibermotivationco.com